Privacy Policy

This Privacy Policy describes how Vetura.ai ("Vetura", "we") collects, uses, stores and protects personal data from website visitors, leads and clients, in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018).

1. Who is the data controller

Vetura.ai is the controller of personal data processed through this website. Questions, requests or the exercise of rights can be sent to [email protected]

2. What data we collect

• Business contact data: name, email, phone, company and message, when you fill out the site's contact form.
• Browsing data: pages visited, traffic source (UTM), device type and IP address, collected via analytics cookies (Google).

3. What we use your data for

• Responding to your inquiry and presenting our services;
• Managing the business relationship in our CRM;
• Understanding how the site is used, to continuously improve it;
• Complying with legal and regulatory obligations, where applicable.

4. Legal basis for processing

We process your data based on consent (when you fill out the contact form) and legitimate interest (for browsing analysis and site improvement).

5. Who we share your data with

We use the following data processors to run our services, all under contractual data protection obligations:

• Cloudflare — hosting infrastructure and contact form processing;
• Customer relationship management (CRM) tool — organizing business contact;
• Resend — email notifications;
• Google — traffic and behavior analytics.

Some of these providers may process data on servers outside Brazil, always under data protection contractual clauses. We do not sell or share your data with third parties for advertising purposes.

6. How long we keep your data

We retain your data for as long as the business relationship lasts, or until you request its deletion, whichever comes first — subject to any applicable legal retention obligations.

7. Your rights as a data subject

You may request, at any time and free of charge:

• Confirmation of processing and access to your data;
• Correction of incomplete, inaccurate or outdated data;
• Anonymization, blocking or deletion of unnecessary data;
• Portability of your data to another provider;
• Deletion of data processed based on consent;
• Information on who we share your data with;
• Withdrawal of consent at any time.

To exercise any of these rights, email [email protected]

8. Cookies

We use essential cookies (site functionality) and analytics cookies (Google), which are only loaded after your consent on the banner shown on your first visit. You can withdraw this consent at any time by clearing your browser's cookies.

9. Security

We adopt technical and administrative measures to protect your data against unauthorized access, loss, alteration or destruction, including access control, periodic backups and encryption of sensitive credentials.

10. Changes to this policy

This policy may be updated periodically. The last update date is always shown at the top of this page.

11. Contact

For any questions about this Privacy Policy or how we process your data, contact us: [email protected]